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Is My Slush Machine Getting Enough Airflow?
Problem : The slush machine is overheating and no air is passing through it, solution below
Please perform regular maintenance as detailed below. Failure to maintain your machine in accordance with the Easy Start Guide, which came with your machine, will invalidate your warranty.
Snowshock cannot be held responsible for any repair costs (parts or labour) for equipment that has not been maintained in accordance with the Easy Start Guide.
A lack of air passing through the machine is usually caused by one of two thing:
1. The air filter is blocked and would need to be unblocked. For information on how to do this please see our 'Machine hot to touch' article to the left
2. There is not enough space around the machine to allow air to flow through it. For information on how to fix this problem and other possible cause please follow the steps below.
Step 1
Cold air is drawn into the machine from the left hand side and blown out of the machine on the right and back.
Step 2
In order for the machine to do this efficiently it would be necessary to allow a space of 25cm (10") all the way around the machine.
Step 3
It is also important to be aware of what is to the left of the machine as if the air being drawn into the machine is warm this will cause the machine to over heat.
For example if you put two Snowshock machines side by side you will notice the one on the right will not freeze as quickly. This is because the hot air from the left-hand machine is being drawn into the machine on the right and causing the machine to over heat.
Step 4
If the problem continues once these adjustments have been made or if you cannot feel any air flowing through the machine it may indicate a fault with one of the parts in the machine.
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Need further assistance?
If you are still having trouble then why not let us know who you, what you have tried and what seems to be the problem?We will contact you as soon as possible.Further Information
Common Solutions
Leaky Machine?
Most leaks can be fixed by a good cleaning. Make sure you are removing any dirt or grime that may have built up or your seals as this is most likely what is causing the problem. Any marks or stains that cannot be removed may indicate that the seal needs to be replaced. Remember to lubricate the seals before they are replaced, failing to do so will cause the machine to leak.
Not Freezing?
One of the most common causes of the machine not freezing is a blocked air filter. The air filter can be found on the side of the machine opposite from the switches. By removing the panel you will find a foam filter, which should be cleaned in hot soapy water, and behind that a metal grill; which should be cleaned with a vacuum cleaner, taking care not bend the metal fins.
Clicking or knocking noise?
This can be a common noise, especially with new machines. The motors in the back of each barrel swing whilst the machine is cooling down. This can sometimes produce a clicking or knocking noise. There is no cause for concern as the noise will fade over a couple of weeks as the machine beds-in. However should the noise continue or worsen it may indicate a problem in the machine. Take a look at our noise section to find out more.
